Retail Refrigeration Direct

Delivery Information

Everything you need to know about how your order gets to you.

How delivery works

Once your order is placed and payment confirmed, we process your order immediately — typically the same business day for orders placed before 3pm. Your unit is then shipped directly to your delivery address.

You will receive a dispatch notification once your order has been dispatched.

Estimated lead times

In-stock units3–7 working days
Ex-display / showroom units5–10 working days
Built-to-order / specialist units2–6 weeks — confirmed at order

Lead times are estimates based on typical stock levels and may vary. You will be contacted if there is any delay.

Coverage & charges

  • UK mainland delivery is included on all orders.
  • Scottish Highlands, islands, and Northern Ireland may incur a surcharge — contact us before ordering to confirm.
  • We do not currently deliver outside the United Kingdom.

Need installation?

Professional installation can be arranged for most units. Add it to your order at checkout, or get in touch before ordering and we'll confirm availability and pricing for your area.

Contact us about installation

Questions about your delivery?

Call us on 01480 877255, use the chat button on any page, or send us a message.

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